How Pyng Works for Merchants: A Beginner's Guide
If you've never accepted Pyng before, the short version is this: it's a way to get paid directly into your bank account, with no card network fee, no surcharge to manage, and no hardware to buy. Here's what that actually looks like in practice.
The basic idea
Every card payment a customer makes travels through a card network - Visa, Mastercard, eftpos, before it reaches your account, and that network takes a cut on the way through. That's the interchange fee sitting behind every EFTPOS statement you've ever squinted at.
Pyng skips the network entirely. When a customer pays with Pyng, the money moves straight from their bank account to yours, using Australia's own payments infrastructure (the NPP). No card network in the middle means nothing for that network to charge, which is why Pyng carries zero transaction fees, not a discounted rate, zero.
Setting up takes minutes, not weeks
- Apply online. No lengthy paperwork or waiting on hardware to be shipped and installed.
- Link your business bank account. Same principle as the customer side - you authenticate through your own banking, so there's no new account sitting separately from the money you actually use.
- Get your QR code. This is what customers scan to pay you. Print it, display it at the counter, or add it to your checkout flow, however suits your setup.
No terminal to buy, no lease to sign, no complicated hardware required.
Getting paid
A customer scans your QR code, confirms the amount, and the payment lands in your account - instantly, directly, with nothing routed through a card scheme first.
Every payment a customer makes with Pyng automatically earns them Pyng Pops - cashback at a flat 100 Pops = $1, with nothing for them to sign up for at the counter. That means every customer who pays with Pyng, including someone walking in for the first time, is already earning a reason to come back, without you having to run a loyalty program yourself.
Why this matters right now
From 1 October 2026, surcharging on card payments becomes illegal in Australia. If you currently pass card fees on to customers, that cost doesn't disappear on that date, it just becomes yours to absorb, unless you've also changed how you accept payments. Businesses that add Pyng alongside their existing options give customers a genuinely lower-cost way to pay, without needing to raise prices or quietly eat the difference themselves.
The bottom line
Accepting Pyng isn't a new terminal, a new contract, or a new fee schedule to learn. It's the same sales you're already making coffee, lunch, a haircut - just settling through a cheaper, more direct route, with a rewards program built in for your customers at no extra cost to you.
Ready to get started? Apply for Pyng and set up your account in minutes.
